Privacy Policy

1. About This Notice

Traloven Letters is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. This privacy notice explains what personal data Traloven Letters collects through the website at traloven.info, how that data is used, and what rights you have in relation to it.

This notice applies to all visitors to traloven.info and to individuals who contact the publication by email or through the contact form. It does not apply to external websites linked from our content.

2. Data Controller

The data controller for traloven.info is Traloven Letters, with a correspondence address at 38 Carnaby Street, London W1F 7DW, United Kingdom. For data-related enquiries, contact the editorial team at [email protected].

3. Data We Collect

3.1 Data you provide directly. When you use the contact form on this website, you provide your name, email address, and the content of your message. This data is collected solely for the purpose of responding to your enquiry.

3.2 Data collected automatically. When you visit traloven.info, our hosting infrastructure records standard server log data, including your IP address, browser type, operating system, referring URL, pages visited, and timestamps. This data is used to maintain the processing of the website and to analyse traffic patterns in aggregate.

3.3 Cookie data. The website uses cookies to support site functionality and optional traffic analysis. Details of the cookies used are provided in our Cookie Policy.

4. How We Use Your Data

Data collected through the contact form is used only to respond to your message and to maintain a record of correspondence where relevant for editorial purposes. It is not used for marketing, profiling, or passed to third parties outside of the publication.

Server log data is used to identify technical issues, prevent abuse, and understand how the publication's content is accessed. It is processed in aggregate and is not used to identify individual visitors except in cases where security issues require investigation.

We do not use personal data for automated decision-making or profiling as defined under UK GDPR.

5. Legal Basis for Processing

Contact form data is processed on the basis of legitimate interests (Article 6(1)(f) UK GDPR): the legitimate interest of the publication in responding to reader and contributor enquiries.

Server log data is processed on the basis of legitimate interests: the legitimate interest of the publication in maintaining the security and processing of the website. Analytics cookies, where accepted, are processed on the basis of consent as provided via the cookie consent mechanism on the site.

6. Data Retention

Contact correspondence is retained for a period of 24 months following the close of the relevant enquiry, after which it is deleted. Server logs are retained for a maximum of 90 days. Cookie data retention periods are set out in the Cookie Policy.

7. Third Parties and Data Sharing

Traloven Letters does not sell, rent, or trade personal data. Where third-party services are used to support the processing of the website (for example, web hosting and traffic analytics), those parties process data only on our instructions and under the terms of a data processing agreement.

The website embeds a Google Maps iframe on the contact page. Google may collect data in connection with that embed in accordance with Google's own privacy practices. No personal data is transmitted by Traloven Letters to Google through this embed.

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• —Request access to personal data we hold about you
• —Request correction of inaccurate personal data
• —Request erasure of personal data we no longer have a lawful basis to retain
• —Object to processing carried out on the basis of legitimate interests
• —Withdraw consent for processing carried out on the basis of consent
• —Lodge a complaint with the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month of receipt.

9. Security

The website is served over HTTPS. Data submitted through the contact form is transmitted in encrypted form. We maintain appropriate organisational and technical measures to protect personal data against unauthorised access, loss, or disclosure, commensurate with the low-risk nature of the data collected.

10. Changes to This Notice

This privacy notice may be updated from time to time. The date at the top of this page reflects the date of the most recent revision. Continued use of the website after a revision constitutes acceptance of the updated notice.

11. Contact

For all data-related enquiries, write to [email protected] or by post to: Traloven Letters, 38 Carnaby Street, London W1F 7DW, United Kingdom.